Accessibility Statement

Last updated: 24 April 2025

The ER Consultancy is committed to ensuring digital accessibility for all users, including individuals with disabilities. We aim to make our website usable and inclusive, and we are actively working to improve accessibility in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

1. Commitment to Inclusion

We want everyone who visits our website to feel welcome and able to access the information they need. Whether you're a client, a prospective partner, or simply exploring our services, our goal is to provide a seamless, respectful experience for all users.

2. Measures We’ve Taken

We have taken the following measures to ensure accessibility:

Using a clear, consistent layout and readable fonts
Ensuring adequate colour contrast between text and background
Providing descriptive alt text for images
Allowing keyboard navigation across all interactive elements
Structuring pages with proper heading levels for screen readersOffering a skip navigation option for easier use with screen readers
Including closed captioning or transcripts for videos and audio content.

3. Ongoing Efforts

We understand that accessibility is an ongoing process and we are committed to continually improving our website. Our team regularly reviews and updates our site to ensure it meets the latest WCAG guidelines.

4. Feedback

If you encounter any issues accessing our website, please let us know by contacting our support team at support@example.com. We value your feedback and will work diligently to address any accessibility concerns.

5. Partnering with Accessibility Experts

To further enhance our efforts towards inclusivity, we have partnered with accessibility experts for guidance on best practices and improvements we can make to better serve all users.
Our site is built on Wix Studio, which supports many accessibility features as standard.

6. Areas for Ongoing Improvement

While we strive for full accessibility, some areas of the website may still be in progress. We are currently reviewing the following:

Enhanced accessibility for embedded forms and third-party plugins
Keyboard and screen-reader testing on interactive elements
Continued review of alt text and labelling for newer content

7. Feedback & Contact

If you experience any difficulty using our site or have suggestions for improvement, we’d love to hear from you. Please contact us at:

📧 liz@theerconsultancy.co.uk
📞 07854 612274

We aim to respond to accessibility-related requests within 5 business days.

8. Compliance Status

This website aims to conform with WCAG 2.1 Level AA guidelines. Full compliance is an ongoing process, and we are actively working to meet and maintain this standard.

9. Assistive Technologies

We recommend using the latest versions of screen readers and browsers for the best experience. Our site is tested on standard configurations including:

JAWS and NVDA with Chrome
VoiceOver with Safari
Microsoft Edge and Firefox for general compatibility

10. Third-Party Content

Where third-party tools or content are embedded (e.g. booking forms, blog feeds), we cannot guarantee full accessibility but are committed to selecting providers that align with inclusive design standards.